Recently Tom emailed the following incident to my brother, as follows:
Some time ago, I went in to a "Big-Box" electronics store looking to get info on the latest and greatest PC model available. A young lad approached me and offered assistance. I explained that I hadn't kept up with the latest models and needed some guidance. He was well-groomed and well-spoken and presented a professional customer service attitude.
Explaining the latest and greatest powerful models available, I asked for a brochure or a one-page flyer on the model he was describing. His response was that the model he suggested was not in the store yet and that he had no information to give me. I asked him for a model number so I could research it myself on-line. He started to write the model number on a piece of paper and abruptly stopped.
I thought he was thinking of the model number, but to my surprise he turned to me and asked me, "How do I write the letter K?"
I thought he was joking, but he wasn't. I asked for his pen and I wrote the letter K. As I was writing, he explained that he rarely writes anything, and if anything needs to be written, he does his writing on the keyboard.
This is what we have digressed to.
Make of this what you will.