Don saw a startling headline a couple days ago: "Burrito Now, Pay Later: DoorDash-Klarna Deal Feeds U.S. Debt Addiction."
In a nutshell, the food delivery service DoorDash, having teamed up with the online financial server Klarna, will "let cash-strapped consumers pay for restaurant food, groceries and other delivery orders in four equal, interest-free installments, or "at a more convenient time, such as a date that aligns with their paycheck schedules."
Am I the only one who thinks this is a bad idea?
This article sparked a lively discussion in the Lewis household. Older Daughter used to drive for DoorDash to earn extra money (this was during the pandemic lockdowns), so she's more familiar with the service than we are. But the one thing we kept noticing during the time she was driving was how much the price of a meal got jacked up as a result of the service (delivery + tip).
In some ways, this highlights a conundrum I've never understood. The article refers to "cash-strapped consumers." But if you're strapped for cash, why are you ordering food? If you can't afford a takeout meal, why are you ordering one? What is the financial benefit of spreading payment over four installments? What am I missing?
Maybe part of this era of DoorDash and other food delivery options has to do with a general aversion to cooking. Scratch cooking appears to be a dying art, and people have this big space in their house or apartment devoted to food preparation that never sees anyone prepare any food. Instead, people will order food and then be unable to afford to pay for it all at once.
Lest I sound too much like a curmudgeon, I understand there are times someone may be too tired or too sick to cook, in which case food delivery is nice for an occasional treat. The fact that such options don't exist in our rural area doesn't reflect the immense popularity of these services. But ordering food all the time? Yikes.
Apparently I'm not the only one who thinks this is a bad idea. The article notes, "For the financially disorganized or imminently insolvent, the interest-free option could prove to be a siren song that leaves their cash flow dashed against the metaphoric rocks of unexpectedly expensive burritos and Kung Pao chicken. ... Even for those who make timely payments, the interest-free option can have a destructive effect over time, by encouraging consumers to commit to spending more money than they would in the absence of the appealing, 'interest-free' enticement.
It continues: "The problem is these things start having a very pervasive and very negative influence on people who can't afford it,' Anish Nagpal, an University of Melbourne marketing professor who studies behavioral decision-making, told the Washington Post. "They just want something now, and they go into this spiral of debt and always trying to chase up and meet the payment requirement."
Don speculates that perhaps DoorDash – which boomed during the pandemic – might be experiencing hard times and looking for ways to boost their business. However this is pure speculation.
It strikes me that lessons in impulse control, scratch cooking, and money management would all be equally useful additions to our educational system.
I'd question what happens when/if one of the four payments is late. My guess is that any late payment is hit with a huge interest rate. Just guessing here, no facts to stand on.
ReplyDeleteI know in my life, learning to cook from scratch has been a huge benefit to me and my budget.
I occasionally go out to for a meal - think once or twice a year, not even monthly. I can't wrap my head around financing that meal. But then again, I was able to avoid pay day 'loans'.
SJ now in California
Chase is also offering splitting up purchases into four equal payments.
ReplyDeleteIt sounds like a very bad spiral to be going down.
ReplyDeleteDebbie in MA
They're tired. They're sick. They're broke. Poverty mindset means that things will change in the future when this check finally shows up. Please, people, try to have grace for people who don't necesssarily have frugal wisdom or energy or the ability to cook from scratch or hungry children who need to be fed NOW.
ReplyDeleteI do have empathy, and grace. I’ve been there and sometimes done that (other than having been fortunate enough to be able to pay for it).
DeleteDoesn’t change the fact that it’s destructive as all hell.
Frugal as I am, my husband and I have great salaries and my time is more valuable than the fees Doordash charges when we are working. However, we aren’t working currently and when we stopped, DoorDash was the first thing to go. But I get why people without the frugal understanding would do this- they don’t see the totality of those fees and what credit really means.
ReplyDeleteMy mom asked me (when I was working) why I don’t DoorDash every night, to which I asked why she rarely uses her dishwasher. I like to cook, she for some reason likes to wash dishes.
Just my opinion. On the surface this sounds good but I’m concerned it will hurt those who don’t have that frugal/financial wisdom/knowledge the worst.
ReplyDeleteIt's an incredibly bad idea! This is an extension of what has been available for years using credit cards, likely with even worse rates and fees.
ReplyDeleteI've read a couple of real life examples of the debt spiral that can come from a tight budget and an unplanned stop at McDonalds; now you don't even have to g out for it - it can come to you. How long will it be before tech savvy kids get their parents in debt?
Jonathan
I know Amazon has a payment option also. The day all the bills are all due and the bill collector comes is going to be a pretty ugly day here in America. I agree that we need to be teaching personal finance and basic home economics in schools and in the home. And if delayed gratification can be taught, let's teach that too. My parents never had these conversations with me and I definitely made mistakes along the way as I educated myself. I'd like to see others not make the same mistakes.
ReplyDeleteI have been broke, sick, tired from work in younger years and even now. However, buying prepared food on credit has never occurred to me. I don't even go out to get prepared food. It is sad people are so unaware or unable to see how this is not a good idea.
ReplyDeleteMy response, when I read about it, was the same as yours. Why in the world are you ordering food, if you can't afford to pay for it? Eating within your budget would be a much smarter choice. I suppose there's a whole swath of people who have never learned to cook from scratch, and I'm not sure how you go about fixing that. Even so, simple things like beans & rice, ramen, or pasta with jarred sauce ought to be doable by most anyone, I would think. Not high eating, but it would fill bellies for much less, and very little time.
ReplyDeleteYes, this is a very bad idea.
ReplyDeleteAnd people will (pun not intended) eat it up.